Frequently Asked Questions
Do you have a delivery service?
We can deliver if this is more convenient to you within a 5km radius from our restaurant in Berwick for $15
How much notice do you require for delivery?
We require a minimum 24 Hours notice.
Do you accept same day orders?
If a client wants to order on the day of their catering we may not have all of the items available. Lanterns Viet Kitchen will do its best to deliver all food that is requested by the client.
How do we pay for our order?
We will confirm your order via email and will send you an invoice. Kim to respond, need payment prior to delivery of food
What if I want to cancel?
We require 24 hour notice on cancellations. If you cancel on the day of your catering services we will do our best to accommodate your cancellation request. If the food is already made you will be charged full price.
Terms & Condition
Please note your order is not confirmed until a representative calls to finalise the order and payment.
We may not be able to confirm your order when order is:
*Submitted after 5pm for the next business day
*Placed on the day for same day delivery
Cancellations require a minimum 24 hours notice. If less than 24 hours, we reserve the right to charge you 50% of the total value of your order.